Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You cannot cancel a partially paid pre-order order that has not yet been fulfilled. You commit to complete the purchase when you place a pre-order. Regardless of whether the order has been fulfilled, you can't cancel the order. As a rule, all sales are final. No refunds. If you receive a damaged item, we will replace it with an identical item. See our returns policy for more details on returns and refunds.

Subscriptions
The Broughton 1929 Shop does not offer any product on a “subscription“ basis.

Try before you buy
The Broughton 1929 Shop does not offer any product on a “try before you buy“ basis.